Our services

“Micomm insures against corporate and reputational risk where big money and impact is at stake.” 

Mitch Innes, Director Micomm Consulting

Each and every client has unique issues, and unique issues require unique solutions – there is no off-the-shelf strategy option at Micomm Consulting.

Our process begins with a discussion about an organisation’s existing narrative with the leadership, before we investigate and study the stakeholders who are vital to delivering on objectives – looking at who are they, what they value and most importantly what they believe about you and your company.

This baseline is a game changer for the strategy to come – and provides critical insights which are built into the plan and its implementation.

There are three pillars to Micomm Consulting:

  1. Strategic Reputation Management – ensuring clients’ reputational objectives, activities and outcomes are matched to their business objectives through development and implementation of engagement strategy;
  2. Stakeholder Analysis and Consultation – practical engagement approaches and strategies to deliver legislative and/or policy requirements;
  3. Corporate Affairs – internal and external stakeholder communications, media and investor relations plans, media training and crisis communications strategies to protect and enhance the reputation of clients.

With Micomm Consulting, you will receive strategic advice and support throughout your individual project with highly experienced senior consultants and will not be handed over to more junior staff. Our service offering includes:

  • Risk analysis and strategic planning for reputation management;
  • Stakeholder engagement – communications and consultation with a focus on major projects;
  • Media relations;
  • Internal engagement;
  • Communication campaigns.

 Mitch strikes the difficult balance between audience needs and corporate strategy to shape effective communications that empower employees, engage stakeholders and drive cultural change.

Johanna Brands, Department of Health  

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